Warranty & Refund Policy

Last updated: September 21, 2026

1. Labor warranty

All repairs carry a 90-day labor warranty from the date of service. If the same problem returns within this period, we will return and correct it at no labor charge.

2. Parts warranty

Parts we install are covered by the manufacturer's or supplier's warranty, typically 90 days to 1 year depending on the part. We handle the replacement process for you.

3. What's not covered

• New or unrelated failures of other components;
• Damage from misuse, power surges, flooding, relocation or third-party repairs;
• Food loss or other consequential damages;
• Cosmetic damage.

4. Refunds

Because services are performed in your home, completed work is not refundable, but it is covered by the warranty above. If a repair cannot be completed due to our error, we will refund the repair charge (excluding the diagnostic fee). Unused, non-special-order parts paid in advance are refunded in full. Approved refunds are issued to the original payment method within 5–10 business days.

5. How to make a claim

Contact us at (555) 010-2040 or [email protected] with your name, service address and invoice date.